Privacy Policy

Who we are

Avonixtra (“we”, “us”) operates the boutique fitness club branded Avonixtra and the website avonixtra.com. Contact: hello@avonixtra.com, +90 212 334 88 21, Etiler Mah. Nisbetiye Cd. No:54, Beşiktaş, Istanbul, Turkey.

Data collection

We collect information you voluntarily provide when enquiring about membership, booking trials, purchasing services, or communicating with our team. This may include your name, email address, phone number, health or training goals you choose to share, emergency contact details, and billing information processed through our payment partners.

We also generate operational records such as class attendance, access logs to secure areas, and customer service correspondence. CCTV may operate in public areas of the studio for safety — signage is posted on entry.

How we use data

• To deliver memberships, classes, and personal coaching you request.
• To schedule tours, respond to enquiries, and send service-related notices.
• To improve programming through anonymised attendance analytics.
• To meet legal, accounting, and insurance obligations in Turkey.

Cookies

Our website may use cookies and similar technologies to remember preferences, maintain secure sessions, and understand aggregated traffic patterns. You can control cookies through your browser settings. Essential cookies remain necessary for basic site function and security.

User rights

Depending on applicable law, you may request access to the personal data we hold, corrections to inaccurate entries, restriction or objection to certain processing, and deletion where retention is no longer required. To exercise these rights, email hello@avonixtra.com with the subject line “Data Request”. We may verify identity before fulfilling sensitive requests.

If you believe we have mishandled personal data, you may also contact the relevant Turkish data protection authority.

Retention & security

We retain personal data only as long as needed for contractual service, legitimate business purposes, or legal requirements. Technical and organisational measures — including access controls and staff training — help protect information from unauthorised use.

Updates

We may revise this policy to reflect new features or regulatory guidance. Material changes will be highlighted on this page or communicated directly when appropriate.